Last Updated: 30 September 2026
We believe learning should be epic, not something that costs you your privacy. We don't sell your data to evil villains (or anyone else). We collect only what we need to run your account and give you the best comic-reading experience possible, and you can ask us to delete it at any time. This policy explains your rights under the New Zealand Privacy Act 2020, the EU/UK General Data Protection Regulation (GDPR), and the United States Children's Online Privacy Protection Act (COPPA).
KnowComic is operated by KnowComic Digital Services, a sole proprietorship registered in India (Udyam Registration No. UDYAM-AS-16-0067913), Kochpara, PO Mirza, Guwahati, District Kamrup, Assam 781125, India (email: support@knowcomic.com).
KnowComic ("we", "us") operates knowcomic.com and is the data controller (the "Data Fiduciary" under India's Digital Personal Data Protection Act, 2023) responsible for your personal information. For any privacy question or to exercise a right described below, contact us through our contact page. Where a school uses KnowComic with its students, the school is the controller of its students' information and we act as its processor, handling that data only on the school's instructions.
If you just read free comics, we don't need an account from you at all. When you create an account to go Pro or save your progress, we collect your email address, basic profile info (like a display name and avatar you choose), and your learning progress such as topics read, quiz scores, and certificates earned. If you sign in with Google, we receive the basic profile details Google shares (name, email, profile picture) so we can create your account, and nothing more. For classroom use, student profiles are deliberately minimal: a first name (or nickname) and a class code, with no email required.
Under the GDPR we rely on these legal bases: contract (to create and run your account and provide Pro features you signed up for); consent (for analytics and any non-essential cookies, which you control through our cookie banner and can withdraw at any time); legitimate interests (to keep the site secure, prevent abuse, and improve our comics, balanced against your rights); and legal obligation (to keep records such as basic payment history). Under the New Zealand Privacy Act 2020 we collect and handle personal information in line with the 13 Information Privacy Principles, including collecting only what we need, telling you why, keeping it secure, and using it only for the purposes described here.
If you upgrade to Pro, our payment provider, Dodo Payments, handles the checkout and card details securely on their own systems. We never see or store your full card number. Dodo only tells us that your payment succeeded so we can switch on your Pro access. Dodo's own privacy terms cover how they process your payment data.
We use a few essential cookies to keep you logged in and to remember your settings while you learn about Black Holes. With your consent, we also use Google Analytics on our general pages (home, subject lists, legal pages) to understand which comics are popular. Google Analytics is not loaded at all until you press "Accept" on our cookie banner, and it is never loaded on comic topic pages or children's pages. You can change your choice at any time by clearing your site data. We also keep our own simple visit counter (the page visited, your browser type, and a one-way scrambled code made from your IP address that changes every day); it never leaves our server. If you choose a language from our translate button, Google Translate is loaded and sets a small "googtrans" cookie to remember that language; nothing is sent to Google Translate unless you pick a language. We do not use your data to follow you around the web with ads. See our Cookie Policy for the full list.
KnowComic is made for learners aged roughly 6 to 18, so we take kids' privacy seriously. We do not knowingly collect personal information from children under 13 in the United States without verifiable parental or school consent, as required by COPPA, and we apply the same care to children everywhere. We collect as little as possible from young learners, never ask children for more personal information than is needed to read comics and save progress, and never sell children's data or use it for behavioural or targeted advertising. A parent, guardian, or school may review, correct, or delete a child's information, or refuse further collection, by contacting us using the link below, and we will action it promptly.
When a teacher or school uses KnowComic with students, we act as the school's processor: the school decides what student data is entered and we process it only to provide the service. Student profiles are minimal by design (first name or nickname plus a class code, no email), student work and results are visible only to that student, their teacher, and authorised school staff, and we do not use student data for advertising. On request from the school we will export or delete its students' data.
We do not sell your personal information. We only share it with the trusted services that help us run KnowComic: Dodo Payments (to process payments); Google, for optional Google Sign-In, Google Analytics (only after you accept), Google Translate (only when you pick a language), Google Fonts (to show our comic lettering), and Google's Gemini AI, which checks the text of comments for safety before they are published; and our hosting provider Hostinger (to serve the website and send account emails). Each of these only receives what they need to do their job, and acts under their own privacy obligations.
KnowComic is run from servers that may be located outside New Zealand and the European Economic Area, and some of our providers process data in other countries. When personal information is transferred across borders, we take reasonable steps to ensure it is protected to a standard comparable to that required by the NZ Privacy Act 2020 and, for EU/UK data, by appropriate safeguards such as standard contractual clauses.
You can ask us to delete your account at any time by emailing us or using the contact page, and we will delete it. Poof. Gone. Like the dinosaurs (too soon?). Parents can remove a child's profile themselves from the family hub. You also have the right to access, correct, and request deletion of the personal data we hold about you. Under the GDPR you additionally have the right to data portability, to restrict or object to certain processing, and to withdraw consent at any time without affecting earlier processing. Under the NZ Privacy Act 2020 you can ask for access to and correction of your information. We extend the same access, correction, and deletion rights to learners and families in other countries with comparable privacy laws, including the United Kingdom (UK GDPR), Australia (Privacy Act 1988 and the Australian Privacy Principles), and Canada (PIPEDA). To exercise any of these, reach out through the contact page below and we'll help.
If you live in California, you have the right to know what personal information we collect and why, to request a copy of it, to ask us to delete it, and to correct it. You also have the right to opt out of the "sale" or "sharing" of personal information, and the right not to be discriminated against for exercising these rights. We do not sell or share your personal information, and we never sell or share children's data. Other US states with similar laws (such as Colorado, Connecticut, Virginia, and Utah) provide comparable rights, which we honour the same way. To make any request, use the contact page below.
We keep your account information for as long as your account is active. If you delete your account, we remove your personal data from our systems, except for anything we're legally required to keep (for example, basic payment records). School student data is retained only while the school's account is active or until the school asks us to delete it.
If you think we've mishandled your information, please tell us first so we can put it right. You also have the right to complain to a regulator: in New Zealand, the Office of the Privacy Commissioner (privacy.org.nz); in the EU/UK, your local data protection supervisory authority. If a privacy breach occurs that could cause serious harm, we will notify affected people and the relevant authority as required by law.
If we change this policy, we'll update the date at the top and, for big changes, let you know with a giant comic panel on the homepage.
Questions about your privacy, or a request about your data? Head to our contact page and send us a message. We'll get back to you faster than a speeding bullet.
Grievance Officer (India). Under the Information Technology Rules, 2021, the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023, you can raise a complaint with our Grievance Officer: Rahul Thakuria, KnowComic Digital Services, Kochpara, PO Mirza, Guwahati, District Kamrup, Assam 781125, India. Email: support@knowcomic.com. We acknowledge every complaint within 48 hours and resolve it within one month. If you are not satisfied, you may complain to the Data Protection Board of India.